Policies


DWELLBOX POLICIES

SMOKING: All our indoor spaces are non-smoking. A cleaning fee will be added if there is evidence of smoke inside.

COMMUNICATIONS: Verizon and ATT cellphone coverage inside is not reliable but usually works on the outside of our spaces. There is fast wifi in the Dwell House. If you are staying at the Treehouse Village it is recommended that you download your favorite shows because we have wifi there but it is slower.

MINIMUM STAY: A two-night minimum stay is required for booking on weekends. A three-night minimum stay is required for some holiday weekends.

CHECK-IN AND CHECK-OUT TIMES: Check-in time is anytime after 3 PM, except for the Dwell House and Meraki House, which is 4 PM. Check-out time is 11 AM, except for 10 AM at the Meraki House.

TAX: Includes Ohio bed tax of 6% and 7% sales tax if applicable.

DEPOSITS: Deposit is 25% of your total reservation.

CANCELLATIONS and CHANGES: If your travel plans change and you must cancel or change your reservation: Call or email us at least 14 days prior to your arrival date.

The Dwell House and Treehouse Village Lodge if you must cancel or change your reservation: Call or email us at least 30 days prior to your arrival date.


Please print this page for your reference. Note that rates and policies are subject to change.
LIABILITY WAIVER
You will be required to complete a Liability Waiver prior to your arrival date. To download the waiver please click here.

MERAKI CANCELATION POLICY
For the Meraki House, the deposit is non-refundable, unless you cancel within 2 weeks of booking. The remaining balance will be charged one month before arrival, and is non-refundable past this point.