SMOKING: All our indoor spaces are non-smoking. A cleaning fee will be added if there is evidence of smoke inside.
COMMUNICATIONS: Verizon and ATT cellphone coverage inside is not reliable but usually works on the outside of our spaces. There is fast wifi in the Dwell House. If you are staying at the Treehouse Village it is recommended that you download your favorite shows because we have wifi there but it is slower.
MINIMUM STAY: A two-night minimum stay is required for booking on weekends. A three-night minimum stay is required for some holiday weekends.
CHECK-IN AND CHECK-OUT TIMES: Check-in time is anytime after 3 PM, except for the Dwell House and Meraki House, which is 4 PM. Check-out time is 11 AM, except for 10 AM at the Meraki House.
TAX: Includes Ohio bed tax of 6% and 7% sales tax if applicable.
DEPOSITS: Deposit is 25% of your total reservation.
CANCELLATIONS and CHANGES: If your travel plans change and you must cancel or change your reservation: Call or email us at least 14 days prior to your arrival date.
The Dwell House and Treehouse Village Lodge if you must cancel or change your reservation: Call or email us at least 30 days prior to your arrival date.
Please print this page for your reference. Note that rates and policies are subject to change.
ARRIVAL TIMES
3:00 PM - 11:30 PM
If arriving outside of check-in times, please call to make arrangements.
AUTO-COLLECT
At the time of booking, 25% of the reservation balance will be collected. Payment for all gift certificates will also be collected. Applies to: all reservations.
SCHEDULED DEPOSIT
7 days before arrival, 100% of the reservation balance will be collected. If a reservation is booked "last-minute" (within the scheduled time frame), 100% of the remaining balance will be collected. Applies to: all reservations.
CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 2 and under stay free. Pets are welcome. Pets must weigh under 100 pounds. Pets are allowed in all our spaces except for the Dwell House and Meraki House. They must be kept off of furniture and beds, or you may be subject to additional fees. The pet fee is $30 for all our smaller spaces, and $50 for the Treehouse Lodge.
CREDIT CARD SECURITY
Your credit card information is stored and processed securely.
LIABILITY WAIVER
You will be required to complete a Liability Waiver prior to your arrival date. To download the waiver please click here.
MERAKI CANCELATION POLICY
For the Meraki House, the deposit is non-refundable, unless you cancel within 2 weeks of booking. The remaining balance will be charged one month before arrival, and is non-refundable past this point.
